What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address (required), mailing address, credit card information or other details to help you with your experience, but this this information you provide is optional.
When do we collect information?
We collect information from you when you register on our site, fill out a form, Use Live Chat, Open a Support Ticket or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To ask for ratings and reviews of services or products
- To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
- Help remember and process the items in the shopping cart.
- Understand and save user's preferences for future visits.
- Keep track of advertisements.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
Disable cookies in your browser
If you disable cookies off, some features will be disabled. It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Pharmative's advertising requirements follow Pharmative’s Advertising Principles, which are put in place to provide a positive experience for users; all advertisement’s will be appropriately disclosed to the user.
Google and third party advertising may be used on this site. See link for further information: adhttps://support.google.com/adwordspolicy/answer/1316548?hl=en.
California Online Privacy Protection Act
According to CalOPPA we agree to the following:
- Users can visit our site anonymously.
- Users are able to change their personal information by logging in to their account
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It's also important to note that we do not allow third-party behavioral tracking.
HIPAA (Health Insurance Portability and Accountability Act)
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) applies to “covered entities” and “business associates.” Covered entities include health care providers engaged in certain electronic transactions, health plans, and healthcare clearinghouses. Business associates are entities that provide services to a covered entity that involve access by the business associate to Protected Health Information (PHI), as well as entities that create, receive, maintain, or transmit PHI on behalf of another business associate. HIPAA was expanded in 2009 by the Health Information Technology for Economic and Clinical Health (HITECH) Act. HIPAA and HITECH establish a set of federal standards intended to protect the security and privacy of PHI. HIPAA and HITECH impose requirements related to the use and disclosure of PHI, appropriate safeguards to protect PHI, individual rights, and administrative responsibilities. For additional information on HIPAA and HITECH, visit http://www.hhs.gov/ocr/privacy/. Covered entities and their business associates can use the secure, scalable, low cost IT components provided by PHARMATIVE to architect applications in alignment with HIPAA and HITECH compliance requirements. PHARMATIVE offers a commercial –off -the-shelf infrastructure platform with industry recognized certifications and audits such as ISO 27001, FedRAMP, and the Service Organization Control Reports. PHARMATIVE services and data centers have multiple layers of operational and physical security to help ensure the integrity and safety of customer data. With no minimum fees, no term-based contracts required, and pay-as-you-use pricing, PHARMATIVE is a reliable and effective solution for growing health care industry applications. PHARMATIVE enables covered entities and their business associates subject to HIPAA to securely process, store, and transmit PHI. PHARMATIVE may only process, store and transmit PHI using the HIPAA eligible services defined in the our standard operating procedures. HIPAA eligible services specifically support the administrative, technical, and physical safeguards required under HIPAA. Using these services to store, process, and transmit PHI allows our customers and PHARMATIVE to address the HIPAA requirements applicable to the utility based operating model. Encryption and Protection of PHI in PHARMATIVE. The HIPAA Security Rule includes addressable implementation specifications for the encryption of PHI in transmission (“in transit”) and in storage (“at rest”). Although this is an addressable implementation specification in HIPAA, PHARMATIVE encrypts PHI stored in or transmitted using HIPAA eligible services in accordance with guidance from the Secretary of Health and Human Services (HHS) Guidance to Render Unsecured Protected Health. PHARMATIVE offers a comprehensive set of features and services to make key management and encryption of PHI easy to manage and simpler to audit, including the Key Management Service Customers with HIPAA compliance requirements have a great deal of flexibility in how they meet encryption requirements for PHI. When determining how to implement encryption, customers may evaluate and takes advantage of the encryption features native to the HIPAA eligible services or they can satisfy the encryption requirements through other means consistent with the guidance from HHS. PHARMATIVE provides secure services through the website Pharmative.com and provides a PHARMATIVE messenger with secure encryption technology and functions as a pass through from point to point.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under 18 and discourage use by minors.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur we will notify the users via email and in-site notification within 7 business days.
We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions.
- Process orders and to send information and updates pertaining to orders.
- We may also send you additional information related to your product and/or service.
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM we agree to the following:
- NOT use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
Pharmative PNN Media Group contact email address is info@PNNmedia.com.
Last updated July, 2020.